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On Behalf of Internet
Shoppers Worldwide
Drafted and Presented by WebAssured
In the Year 2000
AMENDMENT I
It is the right
of all online shoppers and merchants to virtually assemble for the
purpose of exchanging goods and services online.
AMENDMENT II
It is the right
of all online shoppers to be able to shop at well-regulated e-stores
that provide clear and easy access to accurate merchant, product and
transaction information.
AMENDMENT III
It is the right
of all online shoppers to be confident that the privacy of their personal
and transactional data is never utilized in any manner that is not
fully disclosed to and authorized by them.
AMENDMENT
IV
It is the right
of all online shoppers to rely upon the expertise and "Seal of Approval"
of a trusted, reliable and proven third party that ensures the validity,
authenticity and integrity of an e-store.
AMENDMENT V
It is the right
of all online shoppers to enjoy to an efficient and secure purchase
transaction.
AMENDMENT VI
It is the right
of all online shoppers to exercise their right of consent before receiving
unsolicited communications from an e-merchant.
AMENDMENT VII
It is the right
of all online shoppers to enjoy responsive and reliable customer service
that results in a rewarding shopping experience.
AMENDMENT
VIII
It is the right
of all online shoppers, in instances of e-commerce dissatisfaction,
to have access to timely, fair and affordable dispute resolution and
redress, either through internal e-store mechanisms or via a reliable
third party.
AMENDMENT IX
It is the right
of all online shoppers to be assured that an e-merchant shall abide
by all consumer protection laws and that where no laws exist, the
e-merchant shall apply the utmost integrity to self-regulation that
is in keeping with the best interests of the consumer.
AMENDMENT X
The enumeration
of these rights herein shall not be construed to deny or disparage
any other rights retained by consumers to fully enjoy a positive and
productive shopping experience.
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Tips
for Online Shopper
According to eMarketer there
are 54 million Americans who are active Internet users and 31 percent
of them make purchases online. There are many reasons why so many people
choose to shop online...to avoid crowded roads and stores, to save money
and time, and to have access to just the right blend of price, selection
and service are among the top reasons given. It is predicted that more
people will make purchases online this holiday season than ever before.
Many, new to the world of e-commerce, will be equipped to enjoy a happy
and productive Internet buying experience if they are aware of a few
simple - but important - "rules." Click here for tips
courtesy of WebAssured (www.webassured.com) that will help ensure a
safe and savvy cyber shopping experience for all.
The Dot.Confidence Company
WebAssured is the world's first
and most comprehensive online merchant certification and dispute resolution
service. Since 1995, we've been successfully increasing confidence in
dot-com purchasing through merchant certification, consumer advocacy,
dispute resolution and money-back purchase guarantees. WebAssured merchants
agree to and must honor the highest standards for online privacy, security,
integrity and customer satisfaction.
When you buy from a WebAssured merchant, you buy from a business that:
- Delivers what
they promise and promises only what they can deliver.
- Deals honestly
and fairly with customers.
- Accurately represents
themselves and what they sell.
- Promptly responds
to and resolves customer complaints.
- Clearly discloses
all policies, fees, terms and conditions associated with your purchase.
- Honors your request
regarding collection and use of your private information.
- Takes appropriate
measures to ensure the security of your transaction and financial
data.
- Is insured by
our money-back guarantee.
If you've
had a problem with any online purchase, we invite you to fill out
a free complaint form at www.webassured.com. To date, this dispute
resolution system has successfully resolved over 95% of complaints
filed against member web sites, and 79% of complaints against non-members.
For more
information on how WebAssured can help you enjoy a safe, rewarding shopping
experience, check out these links:
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